Job Description
Join a mission-driven team supporting America's heroes! The U.S. Department of Veterans Affairs is seeking motivated entry-level professionals to serve as Federal Program Specialists in Louisville, KY. This role offers unparalleled career growth, comprehensive benefits, and the opportunity to make a tangible impact on veterans' lives. No prior federal experience required—training provided!
What We Offer:
- Competitive salary with locality adjustments
- Comprehensive health/dental/vision insurance
- Generous retirement plans (TSP)
- Student loan repayment assistance
- Professional development opportunities
Responsibilities
- Support veterans' benefit programs through case management and documentation
- Process applications and claims with meticulous attention to detail
- Collaborate with cross-functional teams to resolve veteran inquiriesMaintain accurate records in federal systems (VA VISTA, VBMS)
- Conduct eligibility assessments for healthcare and disability benefits
- Assist with outreach initiatives to connect veterans with services
- Participate in continuous process improvement projects
Qualifications
- U.S. citizenship required
- Associate's degree or 60 college credits (or equivalent experience)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle sensitive information with confidentiality
- Basic understanding of federal regulations (training provided)
- Pass background investigation and drug screening
- Experience with customer service preferred