Job Description
Join the U.S. Department of Veterans Affairs as an Entry-Level Federal Specialist in Chicago and build a rewarding career while serving America's heroes. We offer unparalleled benefits including comprehensive health insurance, retirement plans with agency contributions, paid time off, tuition assistance, and flexible work schedules. This position is designed for recent graduates and career changers seeking to make a meaningful impact in public service. Enjoy competitive salaries, professional development opportunities, and a supportive work environment in one of America's most iconic cities.
Responsibilities
- Support veteran benefit processing and documentation verification
- Assist in coordinating outreach programs for veteran services
- Respond to inquiries via phone, email, and in-person channels
- Maintain accurate records in federal databases and filing systems
- Collaborate with cross-functional teams on service improvement initiatives
- Participate in agency training programs and professional development
- Ensure compliance with federal regulations and VA policies
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic computer proficiency with MS Office Suite
- Strong written and verbal communication skills
- Ability to pass federal background check and security clearance
- Customer service experience (paid or volunteer)
- Detail-oriented with organizational abilities
- Valid U.S. driver's license (if required for travel)