Job Description
Are you ready to launch a rewarding career in public service?
Federal Career Pathways is actively seeking motivated individuals for Entry-Level Federal Support Specialist positions in Miami, Florida. This is a unique opportunity to join the U.S. federal workforce with no prior experience required. We provide comprehensive on-the-job training and a clear pathway for career advancement within the government sector.
As a Federal Support Specialist, you will play a vital role in ensuring the smooth operation of federal agencies. You will work in a dynamic, professional environment alongside experienced mentors dedicated to your success. If you are detail-oriented, disciplined, and eager to serve your country, we want to hear from you.
Why Join the Federal Workforce?
- Stability: Job security and long-term career growth.
- Benefits: Comprehensive health, dental, and vision insurance.
- Retirement: Access to the Federal Employees Retirement System (FERS).
- Paid Time Off: Generous vacation, sick leave, and holidays.
- Tuition Assistance: Opportunities for educational advancement.
Responsibilities
- Administrative Assistance: Manage incoming correspondence, answer phones, and direct inquiries to appropriate departments within the federal agency.
- Record Management: Organize, maintain, and digitize physical and electronic files to ensure compliance with federal record-keeping regulations.
- Data Entry: Accurately input and update information into federal databases and case management systems with high attention to detail.
- Customer Service: Provide exceptional service to federal employees and the public, resolving inquiries efficiently and professionally.
- Scheduling: Coordinate meetings, draft agendas, and prepare briefing materials for agency leadership.
- Compliance: Adhere to all federal security protocols, privacy laws (such as FERPA or HIPAA), and agency specific procedures.
Qualifications
- Education: High School Diploma or GED required. Associate’s or Bachelor’s degree in Public Administration, Business, or a related field is a plus.
- Citizenship: U.S. Citizenship is required for most federal positions.
- Background: Must be willing to undergo a standard background check and security clearance investigation.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Communication: Excellent written and verbal communication skills; ability to write clearly and concisely.
- Character: Demonstrated integrity, reliability, and the ability to maintain confidentiality.