Job Description
Join the Team that Powers the City of Oakland.
We are seeking motivated and detail-oriented individuals to join our team as an Entry-Level Government Administrative Assistant. In this pivotal role, you will serve as the first point of contact for the public, supporting essential city operations and ensuring efficient service delivery. This is a fantastic opportunity for recent graduates or those looking to launch a career in public service with a stable and impactful organization.
Why Apply?
- Make a tangible difference in your local community.
- Competitive salary and comprehensive benefits package.
- Opportunities for career advancement within city government.
We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
- Public Relations & Communication: Greet visitors, answer multi-line phones, and respond to inquiries regarding city services, policies, and procedures in a professional and courteous manner.
- Administrative Support: Manage daily office operations including filing, photocopying, and maintaining accurate records and databases using government software systems.
- Document Management: Prepare, proofread, and distribute correspondence, memos, reports, and meeting agendas while ensuring strict adherence to confidentiality protocols.
- Customer Service: Assist residents with permit applications, license renewals, and general information requests, ensuring high satisfaction scores.
- Scheduling & Coordination: Schedule appointments for department supervisors, coordinate travel arrangements, and organize meetings with internal and external stakeholders.
- Data Entry: Input and verify data into internal systems, maintaining up-to-date and error-free records for departmental reporting.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or Bachelor’s degree in Public Administration, Business, or a related field is a plus.
- Experience: No prior professional experience required; entry-level candidates with strong academic records or relevant internships are encouraged to apply.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with government database software is a significant asset.
- Communication: Exceptional written and verbal communication skills with the ability to interact effectively with people from diverse backgrounds.
- Work Ethic: Demonstrated ability to handle multiple priorities in a fast-paced environment with strict attention to detail and accuracy.
- Reliability: Must pass a background check and drug screening as required by city policy.