Job Description
Are you looking to launch a stable, rewarding career in public service?
The City of New Orleans is currently accepting applications for Entry-Level Government Clerk positions. If you are detail-oriented, organized, and eager to serve your community, we want to meet you.
As a Government Clerk, you will play a vital role in maintaining the efficiency of our municipal operations. You will be the first point of contact for residents, ensuring accurate record-keeping and providing exceptional customer service in a high-traffic environment.
Why Join Us?
- Stability: Join a secure, long-term career path within the public sector.
- Benefits: Comprehensive health, dental, and vision insurance.
- Pension: Excellent retirement plan options for your future.
- Growth: Clear pathways for promotion to Administrative Analyst and Management roles.
Responsibilities
- Record Management: Process, verify, and file a high volume of documents, including permits, applications, and public records in accordance with state and local regulations.
- Customer Service: Assist visitors and residents via phone and in-person by answering inquiries, directing calls, and providing information regarding city services.
- Data Entry: Maintain accurate digital and physical databases using government software systems (e.g., Oracle, SAP) with strict attention to detail and confidentiality.
- Administrative Support: Schedule meetings for department heads, prepare agendas, and distribute meeting materials to ensure smooth operations.
- Compliance: Ensure all filing systems comply with FOIA (Freedom of Information Act) requirements and internal auditing standards.
- Mail & Correspondence: Sort, distribute, and respond to incoming mail and electronic correspondence promptly.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or Public Administration is preferred.
- Experience: No prior professional experience required; entry-level candidates are encouraged to apply.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer literacy is essential.
- Attributes: Strong organizational skills with the ability to multitask in a fast-paced environment.
- Communication: Excellent verbal and written communication skills; ability to interact professionally with diverse populations.
- Background: Ability to pass a standard background check and drug screening as required for government employment.