Job Description
Join Philadelphia's dynamic public sector team as an Entry-Level Program Assistant! This is your gateway to impactful civic service in one of America's most historic cities. No prior government experience required—just your dedication to community improvement and eagerness to learn. We offer competitive benefits, structured training, and a collaborative environment where your contributions directly shape local policies and services.
As a key support role in our Public Services Division, you'll gain invaluable hands-on experience in government operations while working alongside seasoned professionals. This position includes mentorship opportunities and clear pathways for career advancement within municipal government.
Responsibilities
- Support program implementation and documentation for municipal initiatives
- Assist with constituent inquiries via phone, email, and in-person channels
- Prepare and maintain official records, reports, and correspondence
- Coordinate logistics for community meetings and public events
- Collaborate with cross-functional teams on project deliverables
- Perform data entry and basic analysis using municipal systems
- Support outreach efforts to engage Philadelphia's diverse communities
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to manage multiple tasks with attention to detail
- Commitment to public service and community values
- Basic knowledge of Philadelphia neighborhoods and resources
- Valid Pennsylvania driver's license (if applicable to department needs)