Job Description
Are you looking to launch a rewarding career in public service? The State of Colorado is currently seeking a motivated Entry-Level Information Technology Specialist to join our dynamic team in Denver. We offer a stable work environment, comprehensive benefits, and the opportunity to make a tangible impact on the lives of Coloradans through innovative technology solutions.
In this role, you will support the deployment and maintenance of our state-wide IT infrastructure. Whether you are a recent graduate eager to apply your skills or an experienced professional seeking a shift to the public sector, we provide the training and mentorship needed to excel.
Why Join Us?
- Stability: Enjoy the security and benefits of a state government career.
- Growth: Access professional development and advancement opportunities.
- Community: Work for an organization that serves the community you call home.
Responsibilities
- Assist in the installation, configuration, and troubleshooting of desktop computers, laptops, printers, and network peripherals for state employees.
- Provide Tier 1 and Tier 2 technical support via phone, email, and in-person visits.
- Monitor and maintain computer systems and servers to ensure optimal performance and security.
- Document technical procedures, user guides, and incident reports accurately.
- Collaborate with senior IT staff to implement software updates and security patches.
- Conduct basic network assessments and cable management tasks.
Qualifications
- High school diploma or GED required; Associate’s degree in Information Technology, Computer Science, or related field preferred.
- Basic knowledge of computer hardware and operating systems (Windows 10/11, Microsoft Office Suite).
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent written and verbal communication skills.
- Ability to work independently as well as part of a collaborative team.
- Must be able to pass a background check and drug screening.