Job Description
Join the State of Oklahoma and Build a Rewarding Public Service Career.
We are seeking a dedicated and detail-oriented Entry Level Information Technology Specialist to join our team in Oklahoma City. This is an exceptional opportunity for recent graduates or individuals looking to launch a career in the public sector. You will play a vital role in maintaining our technological infrastructure and providing essential support to state employees and the public.
Why Join Us?
- Stability & Growth: Enjoy the security of a state government position with clear pathways for advancement.
- Comprehensive Benefits: Includes health, dental, vision, and life insurance, as well as a generous pension plan.
- Work-Life Balance: Standard 40-hour work week with paid time off and holidays.
- Purpose: Contribute to the betterment of Oklahoma’s infrastructure and public services.
If you are eager to learn, possess a strong work ethic, and want to make a difference, we encourage you to apply.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Maintain accurate records of IT assets, inventory, and service requests.
- Support data entry and management tasks to ensure the integrity of state records.
- Collaborate with senior staff to implement new technologies and improve workflow efficiency.
- Assist the public and internal staff with inquiries regarding technology services and procedures.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree in IT, Computer Science, or a related field is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Strong customer service skills with the ability to communicate complex technical concepts clearly.
- Basic understanding of computer hardware components and operating systems.
- Ability to work independently and as part of a collaborative team environment.
- Attention to detail and the ability to prioritize multiple tasks effectively.