Job Description
Launch your federal career with the U.S. Department of Homeland Security in San Jose! We're seeking motivated entry-level IT Specialists to support critical infrastructure projects in Northern California. Join our dynamic team where you'll gain hands-on experience with cutting-edge technologies while serving our nation's security needs. This is a unique opportunity to build your expertise in a mission-driven environment with competitive benefits and growth pathways.
Responsibilities
- Support network infrastructure maintenance and security operations
- Assist with system upgrades and cybersecurity compliance initiatives
- Document technical procedures and create user training materials
- Collaborate with cross-functional teams on IT project implementations
- Monitor system performance and troubleshoot technical issues
- Participate in disaster recovery testing and documentation
- Support incident response coordination and reporting
Qualifications
- U.S. citizenship required
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of network protocols and cybersecurity principles
- Familiarity with Windows/Linux operating systems
- Ability to obtain and maintain a government security clearance
- Strong written and verbal communication skills
- Problem-solving aptitude and attention to detail
- Ability to work in a team-oriented environment