Job Description
Are you ready to launch a meaningful career in the public sector? The U.S. Department of Veterans Affairs is currently seeking enthusiastic and detail-oriented individuals to join our team as Entry Level IT Specialists in Raleigh, NC. This is a fantastic opportunity to serve our nation's veterans while gaining invaluable experience in federal technology infrastructure.
Why Join the VA?
We offer competitive benefits, including comprehensive health insurance, a robust pension plan, and clear pathways for career advancement. This position is part of our Federal Pathways program, designed to help students and recent graduates transition into permanent federal careers.
What You Will Do
As an Entry Level IT Specialist, you will support the IT infrastructure that powers the Raleigh VA Medical Center. You will work alongside experienced professionals to ensure our systems run smoothly and efficiently.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware, software, and network issues.
- Assist in the maintenance and configuration of computer systems and peripherals.
- Conduct data analysis and prepare technical reports for senior leadership.
- Support cybersecurity compliance and data protection initiatives.
- Collaborate with cross-functional teams to implement new IT solutions and upgrades.
- Document technical procedures and user guides for the internal team.
Qualifications
- Completion of a Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Basic knowledge of Windows, Linux, and network protocols (TCP/IP).
- U.S. Citizenship is required for federal employment.
- Ability to obtain and maintain a Public Trust clearance.
- Strong analytical skills and the ability to work independently.
- Excellent communication skills and a customer service-oriented mindset.