Job Description
We are seeking a dedicated Entry-Level Pension Claims Processor to join our prestigious team in Houston, TX. If you are looking for a stable, long-term career in the public sector with the flexibility to work remotely, this is the perfect opportunity for you. We are currently offering a No Experience Required position, complete with comprehensive on-the-job training and a supportive environment.
As a key member of our Pension Administration Division, you will play a vital role in supporting retirees and ensuring the integrity of state pension benefits. We value integrity, accuracy, and professional growth.
Why Join Us?
- Remote Work Flexibility: Enjoy the freedom to work from the comfort of your home.
- No Experience Necessary: We train you from the ground up.
- Government Stability: A secure career with comprehensive benefits and retirement plans.
- Career Advancement: Clear pathways for promotion within the state system.
Responsibilities
- Process Pension Applications: Review and process new and renewal pension benefit applications with a high degree of accuracy.
- Document Verification: Verify supporting documentation, such as employment records and medical forms, to ensure compliance with state regulations.
- Client Communication: Respond professionally to inquiries via email and phone regarding pension status and procedures.
- Data Entry: Maintain and update accurate records in secure government databases and filing systems.
- Issue Resolution: Assist in resolving discrepancies and escalating complex claims to senior administrators.
- Compliance Adherence: Ensure all processing activities adhere to federal and state pension laws.
Qualifications
- Education: High School Diploma or GED required.
- Computer Skills: Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and government computer systems.
- Attention to Detail: A meticulous approach to data handling and documentation review.
- Communication: Strong verbal and written communication skills to interact effectively with the public and colleagues.
- Independence: Ability to work autonomously in a remote setting with minimal supervision.
- Reliability: Access to a reliable high-speed internet connection and a dedicated workspace.