Job Description
Join the Future of Public Service
The Georgia Public Pension Authority is currently seeking highly motivated individuals to join our team as Entry Level Pension Plan Specialists. We offer a unique opportunity to build a rewarding career in the government sector, focusing on the financial security and retirement planning for Georgia's public servants. This is a fully remote position, allowing you to work from the comfort of your home in Georgia.
In this role, you will be responsible for assisting with the administration of state pension plans, ensuring compliance with federal and state regulations, and providing exceptional service to retirees. We are looking for detail-oriented candidates who are eager to learn and grow within a stable, government environment.
Responsibilities
- Pension Administration: Process initial and ongoing pension applications and benefit requests accurately and in a timely manner.
- Customer Support: Serve as the primary point of contact for retirees and beneficiaries, answering inquiries regarding plan eligibility and payout schedules.
- Data Management: Maintain and update confidential pension records and databases to ensure data integrity and compliance.
- Compliance: Assist in verifying documentation to ensure adherence to Georgia state retirement laws and internal policies.
- Research: Conduct research to resolve complex benefit inquiries and identify discrepancies in pension calculations.
- Documentation: Prepare and file necessary paperwork related to retirement plans, ensuring all legal requirements are met.
Qualifications
- Education: High School Diploma or GED required; Associate's degree in Finance, Accounting, or Public Administration is a plus.
- Experience: No prior experience required; on-the-job training will be provided.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data entry skills.
- Communication: Excellent verbal and written communication skills with the ability to explain complex information clearly to the public.
- Technical: Reliable high-speed internet and a dedicated workspace required for remote work.
- Character: Strong attention to detail, high ethical standards, and the ability to handle sensitive financial information with discretion.