Job Description
Launch your public service career with the City of Jacksonville! We're seeking motivated individuals with no prior experience to join our team as Public Service Specialists. This role offers comprehensive training and a pathway to permanent employment while serving our vibrant community. Enjoy competitive benefits, retirement plans, and the opportunity to make a tangible impact on Jacksonville's future.
Responsibilities
- Provide frontline customer service via phone, email, and in-person inquiries
- Assist residents with permit applications, licensing, and municipal services
- Process administrative paperwork and maintain accurate digital records
- Support community outreach events and public information campaigns
- Collaborate with cross-functional departments on service delivery improvements
- Adhere to all city protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong written and verbal communication skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to pass background screening and drug test
- Valid Florida driver's license (preferred)
- Commitment to public service ethics and community values
- Willingness to complete paid city training program