Job Description
Join the City of Los Angeles in serving our diverse community! We're seeking motivated Entry-Level Public Service Specialists to support essential government operations. No prior experience required – we provide comprehensive training to launch your public service career. Enjoy competitive benefits, retirement plans, and the opportunity to make a tangible impact in one of America's most dynamic cities. Perfect for recent graduates or career changers looking to transition into public sector work.
Responsibilities
- Provide frontline citizen assistance via phone, email, and in-person interactions
- Process routine permits, applications, and administrative documentation
- Maintain accurate digital and physical records in compliance with city protocols
- Coordinate with department teams to resolve constituent inquiries
- Support community outreach initiatives and public education programs
- Assist with data entry, report generation, and basic office operations
- Adhere to all federal, state, and local government regulations
Qualifications
- High school diploma or equivalent (GED)
- Strong written and verbal communication skills
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass background check and fingerprinting
- U.S. citizenship or legal resident status
- Valid California Driver's License (or ability to obtain within 30 days)
- Commitment to public service and community values
- Willingness to work flexible hours including occasional weekends