Job Description
Join the mission of serving Americans nationwide as an entry-level Administrative Assistant with the U.S. Social Security Administration. This role offers unparalleled training and career growth within the federal government. You'll support critical public service operations while building a foundation for long-term professional advancement.
Our Louisville office is seeking motivated individuals to contribute to our mission of delivering essential benefits to millions of Americans. This position provides comprehensive benefits, including health insurance, retirement plans, and generous paid time off.
Responsibilities
- Process and maintain confidential beneficiary records using federal databases
- Respond to public inquiries regarding Social Security benefits via phone and email
- Prepare official correspondence and reports following federal guidelines
- Support office operations through scheduling, filing, and document management
- Collaborate with cross-functional teams to ensure efficient service delivery
- Participate in mandatory federal training programs
- Adhere to strict security protocols for sensitive data handling
Qualifications
- U.S. citizenship required
- High school diploma or GED
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check
- Strong written and verbal communication skills
- Detail-oriented with organizational abilities
- Ability to work in a structured, compliance-driven environment
- Willingness to complete federal onboarding requirements