Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in New York City! We're seeking motivated entry-level professionals to join our mission of serving our nation's heroes. No prior experience required – we provide comprehensive training to support your professional growth in a dynamic government environment. Enjoy competitive benefits, career advancement opportunities, and the pride of contributing to meaningful public service.
Responsibilities
- Process and maintain veteran benefit records using VA systems
- Provide exceptional customer service via phone, email, and in-person interactions
- Assist veterans and their families with benefit inquiries and application support
- Prepare, review, and submit accurate documentation for veteran claims
- Collaborate with multidisciplinary teams to resolve complex cases
- Adhere to strict confidentiality and data security protocols
- Participate in continuous training programs to enhance service delivery
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- Commitment to public service and veteran advocacy
- No prior experience required – training provided