Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist in Mesa, AZ. This pivotal role supports critical VA operations with unmatched benefits, job security, and career advancement opportunities. Enjoy competitive pay, comprehensive health insurance, and generous retirement plans while making a tangible difference in veterans' lives.
Responsibilities
- Manage federal documentation systems ensuring compliance with 5 CFR Part 793 regulations
- Coordinate veteran benefit enrollment processes with precision and empathy
- Analyze operational data using Microsoft Office Suite to drive efficiency improvements
- Serve as primary liaison between veterans and specialized VA support teams
- Implement quality assurance protocols for all administrative workflows
- Prepare detailed reports for senior leadership on program performance metrics
- Maintain strict confidentiality of veteran health records under HIPAA guidelines
Qualifications
- U.S. citizenship required (per 5 U.S.C. § 3327)
- Minimum 2 years federal administrative experience
- Proficiency in Microsoft Office applications (Excel, Word, Outlook)
- VA-specific training in VISTA and VBA systems preferred
- Ability to obtain and maintain Moderate Risk Public Trust clearance
- Knowledge of veterans' benefits programs (e.g., GI Bill, Voc Rehab)
- Exceptional written and verbal communication skills
- Valid Arizona driver's license for occasional travel to VA facilities