Job Description
Join our mission to serve America's heroes as an entry-level Federal Administrative Specialist in Tampa, FL. This full-time position offers unparalleled benefits, career advancement opportunities, and the chance to make a meaningful impact in veterans' lives. No prior federal experience required – we provide comprehensive training and a supportive environment for career growth.
Responsibilities
- Process and maintain confidential veteran benefit documentation with meticulous attention to detail
- Coordinate with federal agencies and veteran service organizations to resolve case inquiries
- Utilize federal databases (e.g., VBMS, VBA) for accurate record-keeping and reporting
- Assist veterans and their families with benefit applications, forms, and eligibility requirements
- Support outreach initiatives to connect veterans with available resources
- Prepare routine correspondence and reports in compliance with federal guidelines
Qualifications
- US citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background investigation
- Basic understanding of federal regulations (e.g., 38 CFR)
- Customer service experience with diverse populations