Job Description
Join the Social Security Administration's Louisville office as a Federal Administrative Specialist and make a meaningful impact in serving our community. This role offers unparalleled job security, comprehensive benefits, and opportunities for career advancement within the federal government. Work in a collaborative environment where your organizational skills directly contribute to the well-being of citizens across Kentucky.
Responsibilities
- Manage complex case files and documentation for federal benefit programs
- Process and verify eligibility for Social Security and Medicare services
- Coordinate with internal teams to resolve administrative discrepancies
- Maintain strict compliance with federal regulations and privacy laws
- Prepare detailed reports and correspondence for agency leadership
- Support public inquiries through phone, email, and in-person channels
- Implement workflow improvements to enhance operational efficiency
Qualifications
- U.S. citizenship required
- Minimum 2 years of administrative experience
- Proficiency with MS Office Suite (Outlook, Excel, Word)
- Strong attention to detail and data accuracy skills
- Ability to obtain and maintain a federal background clearance
- Experience with federal records management systems preferred
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion