Job Description
Join our dynamic federal team in Jacksonville, FL as an Administrative Specialist and make an immediate impact! We're seeking a highly motivated professional to support critical veteran services with unparalleled dedication. Enjoy competitive benefits, flexible scheduling, and a mission-driven environment. Apply now to start your rewarding career with the federal government.
Responsibilities
- Manage veteran case files with precision and confidentiality
- Coordinate scheduling for 50+ daily appointments using federal systems
- Process claims documentation ensuring 100% compliance with VA regulations
- Analyze data to generate performance reports for leadership review
- Collaborate with cross-functional teams to streamline service delivery
- Train staff on updated federal compliance protocols
- Respond to veteran inquiries with empathy and professionalism
Qualifications
- U.S. citizenship required
- Minimum 2 years federal administrative experience
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Ability to obtain and maintain Public Trust clearance
- Knowledge of 38 CFR regulations and veteran benefits
- Exceptional written and verbal communication skills
- Proven experience in high-volume document processing
- Ability to work under tight deadlines with minimal supervision