Job Description
Join our prestigious federal team in Raleigh and secure your career stability! We're hiring a dedicated Administrative Specialist for weekend shifts (Sat-Sun) supporting critical veteran services. Enjoy unparalleled job security, comprehensive benefits including health/dental/vision, and generous retirement plans. This is your opportunity to serve while advancing professionally in a supportive environment with minimal weekend disruption to weekday schedules. Apply today to become part of a mission-driven organization committed to excellence.
Responsibilities
- Process veteran benefit applications with 99.8% accuracy and strict compliance with federal regulations
- Manage confidential case files using VA's secure digital systems (VA File Manager, VBA)
- Coordinate weekend client communications via phone/email for urgent inquiries
- Generate monthly compliance reports using Excel and VA data analytics tools
- Train weekend support staff on SOPs and security protocols
- Collaborate with weekday teams for seamless case handovers
- Maintain HIPAA/GSA compliance in all documentation processes
Qualifications
- Minimum 2 years federal or state government administrative experience
- Proficient in VA systems (VBMS, VBA) and Microsoft Office Suite
- Active Secret Security Clearance (or ability to obtain within 90 days)
- GS-5 level certification or equivalent federal pay scale experience
- Strong attention to detail with proven audit track record
- Weekend shift flexibility (Saturday/Sunday 7am-7pm)
- Familiarity with Veterans' Preference Act regulations
- VA-specific training certification (preferred)