Job Description
Join our federal team in Memphis and enjoy the stability of government work with the convenience of weekly pay! We're seeking a dedicated Administrative Specialist to support critical veteran services in a dynamic environment. This contract position offers competitive compensation, comprehensive training, and the opportunity to make a meaningful impact. Benefit from our modern downtown facilities, flexible scheduling options, and a supportive team culture. Immediate start available!
Responsibilities
- Process and manage veteran benefit applications with 99% accuracy
- Coordinate scheduling for 50+ weekly appointments and meetings
- Maintain confidential case files in compliance with federal regulations
- Utilize VA systems for data entry and reporting (training provided)
- Respond to inquiries via phone and email within 24 hours
- Collaborate with cross-functional teams on veteran outreach initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years administrative or customer service experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check and fingerprinting
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- U.S. citizenship required