Job Description
Join the prestigious U.S. Department of Veterans Affairs in Philadelphia as a Federal Administrative Specialist. Enjoy the security of federal employment with weekly paychecks, comprehensive benefits, and career advancement opportunities. This critical role supports our mission to honor America's veterans by delivering world-class care and benefits.
We offer:
- Weekly direct deposit payments
- Comprehensive health/dental/vision insurance
- Generous paid time off and federal holidays
- Student loan repayment assistance
- Retirement plans with agency contributions
Responsibilities
- Process veteran benefit claims with 99% accuracy
- Manage confidential case files and documentation
- Coordinate with federal agencies and stakeholders
- Utilize VA systems for data entry and reporting
- Respond to veteran inquiries with empathy and professionalism
- Maintain compliance with federal regulations (HIPAA, FERPA)
- Train junior staff on administrative procedures
Qualifications
- U.S. citizenship required
- Associate degree or 2 years relevant experience
- Proficiency in Microsoft Office Suite
- Experience with federal database systems (e.g., VISTA)
- Security clearance eligibility (background check required)
- Excellent written and verbal communication skills
- Ability to handle sensitive information discreetly
- Knowledge of veteran benefits programs preferred