Job Description
Are you seeking a stable, high-impact career in the public sector with the flexibility of a weekend schedule?
Apex Federal Consulting is currently recruiting a detail-oriented Federal Benefits Specialist to join our dynamic team in Las Vegas, Nevada. We support essential federal agencies, including the Department of Veterans Affairs and the Social Security Administration, ensuring that critical benefits are delivered efficiently and accurately.
This is an excellent opportunity for professionals who value job security and comprehensive benefits, including health insurance, a 401(k) match, and generous paid time off. Our weekend shift model allows you to maintain a healthy work-life balance while playing a vital role in serving our nation's veterans and citizens.
Apex Federal Consulting is currently recruiting a detail-oriented Federal Benefits Specialist to join our dynamic team in Las Vegas, Nevada. We support essential federal agencies, including the Department of Veterans Affairs and the Social Security Administration, ensuring that critical benefits are delivered efficiently and accurately.
This is an excellent opportunity for professionals who value job security and comprehensive benefits, including health insurance, a 401(k) match, and generous paid time off. Our weekend shift model allows you to maintain a healthy work-life balance while playing a vital role in serving our nation's veterans and citizens.
Responsibilities
- Review and process incoming federal benefit applications and claims with a high degree of accuracy and timeliness.
- Verify the completeness and eligibility of all supporting documentation submitted by claimants.
- Investigate and resolve complex inquiries regarding benefits status, eligibility requirements, and procedural questions.
- Maintain strict adherence to federal privacy laws (e.g., FERPA, HIPAA) and agency compliance standards.
- Collaborate with the case management team to identify trends and improve service delivery processes.
- Assist in the training and onboarding of new team members on federal software systems and protocols.
- Document all interactions and case resolutions within the agency's case management database.
Qualifications
- United States Citizenship is mandatory for all federal positions.
- Minimum of 2 years of experience in administrative support, customer service, or benefits administration.
- Strong attention to detail with the ability to detect and correct data entry errors.
- Excellent written and verbal communication skills, capable of explaining complex policies to the public.
- Ability to pass a background check and a drug screening.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn new database systems quickly.
- Must be available to work weekends (Saturday and Sunday) with a consistent schedule.