Job Description
Join the Social Security Administration as a Federal Claims Examiner in New York City. We're seeking dedicated professionals to administer critical benefits programs that empower millions of Americans. This full-time role offers competitive compensation, exceptional benefits, and the opportunity to make a tangible impact on citizens' lives. Our NYC office provides a collaborative environment with modern facilities and career advancement pathways through the federal system.
Responsibilities
- Review and process complex Social Security claims with precision and compliance to federal regulations
- Conduct detailed interviews and investigations to determine eligibility for retirement, disability, and survivor benefits
- Analyze medical and vocational documentation to assess claim validity
- Communicate benefit decisions clearly and compassionately to claimants via written correspondence and phone calls
- Maintain accurate electronic records and documentation in secure federal systems
- Collaborate with legal teams and medical consultants on complex cases
- Stay current on federal policy changes and procedural updates
Qualifications
- U.S. citizenship required
- Bachelor's degree from an accredited institution or equivalent experience
- Minimum 2 years claims processing or customer service experience
- Proficiency in Microsoft Office Suite and federal case management systems
- Strong analytical skills with attention to detail and accuracy
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality and empathy
- Pass a federal background investigation and credit check