Job Description
Join the Social Security Administration in Minneapolis as a Federal Claims Representative and make a direct impact on citizens' lives. This full-time position offers competitive benefits, career advancement opportunities, and the chance to work with cutting-edge systems while serving the public. We're seeking dedicated professionals who thrive in mission-driven environments and possess exceptional analytical skills.
What You'll Experience:
- Comprehensive federal benefits package including health insurance, retirement plans, and paid leave
- Professional development programs and tuition assistance
- Collaborative work culture with diverse teams
- Modern office facilities with flexible work options
Responsibilities
- Review and process complex Social Security claims with 100% accuracy
- Conduct thorough interviews to gather applicant documentation and verify eligibility
- Apply federal regulations and policy guidelines to determine benefit entitlements
- Communicate claim decisions clearly via written correspondence and phone calls
- Maintain detailed case records in secure federal systems
- Collaborate with medical and vocational specialists for complex cases
- Stay current with policy updates through continuous training
Qualifications
- Bachelor's degree in Social Sciences, Business, or related field
- Minimum 2 years experience in customer service or claims processing
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to interpret complex federal regulations and guidelines
- Strong analytical skills with attention to detail
- Excellent written and verbal communication abilities
- U.S. citizenship and ability to pass federal background check