Job Description
Join the Social Security Administration as a Part-Time Clerk Specialist in Austin, TX. Enjoy federal benefits, flexible scheduling, and the opportunity to serve your community. This role offers stability, growth potential, and comprehensive training for qualified candidates. Part-time positions (20-25 hours/week) with pro-rated benefits including health insurance and retirement plans.
Responsibilities
- Process and verify Social Security applications with meticulous attention to detail
- Provide exceptional customer service via phone, email, and in-person interactions
- Maintain accurate records using federal databases and document management systems
- Assist public with benefit inquiries and eligibility documentation
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to strict federal compliance protocols and privacy regulations
Qualifications
- US citizenship and background investigation clearance
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal security clearance requirements
- Strong communication skills in English (bilingual Spanish a plus)
- Detail-oriented with ability to handle confidential information