Job Description
Join the U.S. Social Security Administration as a Federal Entry-Level Clerk Specialist and launch your career in public service! No prior experience required – we provide comprehensive training to support your success. This role offers competitive benefits, job stability, and opportunities for advancement while serving New Yorkers. Work in a dynamic environment where your contributions directly impact community well-being.
Responsibilities
- Process and verify citizen benefit applications with precision and confidentiality
- Assist clients via phone, email, and in-person inquiries regarding SSA programs
- Maintain accurate digital records using secure federal systems
- Collaborate with cross-functional teams to resolve client issues efficiently
- Participate in ongoing training to master SSA policies and procedures
- Support outreach initiatives to educate communities on available benefits
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship required
- Ability to pass federal background check
- Basic computer proficiency with Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Willingness to work flexible hours including occasional Saturdays