Job Description
Are you ready to serve your country and secure your future? The U.S. Federal Services Agency is urgently seeking a highly skilled Federal IT Support Specialist to join our dynamic team in Los Angeles, California. We are looking for motivated individuals who are passionate about technology and public service to help us maintain and secure our critical federal infrastructure.
Why Join Us?
- Immediate Start: Onboard and begin making an impact within 30 days.
- Competitive Compensation: Generous salary package reflecting your expertise.
- Comprehensive Benefits: Full medical, dental, and vision coverage, plus a generous retirement plan.
- Career Growth: Clear pathways for promotion and skill development within the federal sector.
Don't miss this opportunity to elevate your career while contributing to national security and stability. Apply today!
Responsibilities
- Provide Tier 2 and Tier 3 technical support for federal agency hardware and software systems.
- Manage and maintain the agency's IT infrastructure, including servers, networks, and end-user devices.
- Enforce strict federal security protocols and ensure compliance with NIST standards and federal regulations.
- Conduct regular system audits, vulnerability assessments, and performance tuning.
- Collaborate with cross-functional teams to implement IT solutions that enhance operational efficiency and data security.
- Document technical procedures, maintain comprehensive system logs, and create user training materials.
- Respond to and resolve critical IT incidents with minimal downtime.
Qualifications
- Clearance: Active Federal Public Trust or Secret Security Clearance.
- Education: Associate degree in Information Technology, Computer Science, or related field (Bachelor's degree preferred).
- Experience: Minimum 3 years of experience in IT support, systems administration, or a related federal role.
- Technical Skills: Proficiency with Microsoft Office Suite, government-approved software (e.g., Adobe, SAP), and virtualization technologies.
- Knowledge: Strong understanding of network protocols, firewalls, cybersecurity best practices, and federal IT governance.
- Soft Skills: Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, high-stakes environment.