Job Description
Make a Difference. Work on the Weekends.
The U.S. Department of Veterans Affairs (VA) is seeking a dedicated Federal IT Specialist to join our Indianapolis Regional Office. We are looking for a technically proficient professional who thrives in a high-stakes environment and is committed to serving our nation’s heroes. This position requires weekend availability to ensure critical IT infrastructure support when offices are closed.
Why You'll Love This Role:
- Impactful Work: Your technical expertise directly supports the mission to improve the lives of Veterans.
- Job Security: Enjoy the stability and comprehensive benefits package of the Federal Government.
- Flexibility: A predictable weekend schedule allows for a rewarding life during the week.
The Opportunity:
As a Federal IT Specialist on the weekend shift, you will be the first line of defense for our IT infrastructure. You will ensure that federal employees have uninterrupted access to essential systems, securing sensitive data and maintaining operational continuity.
Responsibilities
- Provide advanced troubleshooting and support for hardware, software, and network issues affecting federal staff.
- Manage and prioritize IT service requests and incidents within the Federal ticketing system.
- Enforce strict compliance with federal cybersecurity standards, FISMA regulations, and data privacy protocols.
- Perform system maintenance, security patching, and backups during off-peak hours.
- Collaborate with the central IT team to deploy new technologies and optimize existing workflows.
- Document technical solutions and create training materials for internal users.
Qualifications
- U.S. Citizenship is mandatory for federal employment.
- Experience with Active Directory, Windows Server 2016/2019, and Microsoft Office 365.
- Ability to obtain and maintain a Public Trust security clearance.
- Strong analytical and problem-solving skills with a focus on customer service excellence.
- Must be available to work a rotating weekend schedule (Saturday and Sunday).
- Associate’s degree in Information Technology, Computer Science, or equivalent technical experience.