Job Description
We are looking for a highly skilled Federal Information Technology Specialist to support our critical government contracts. This position requires availability for weekend shifts to ensure the seamless operation of federal systems and data security. Join a team that values integrity, technical excellence, and public service.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to work on high-impact federal projects.
- Flexible remote work options available.
Key Responsibilities:
Responsibilities
- Provide Tier 2 and Tier 3 technical support for federal networks and applications during weekend shifts.
- Monitor system performance and respond to security alerts and incidents outside of standard business hours.
- Ensure compliance with federal regulations (NIST, FISMA) and internal security protocols.
- Perform routine maintenance, patch management, and backups for critical systems.
- Document all incidents, resolutions, and maintenance activities in the Service Desk system.
- Collaborate with on-call support teams to ensure 24/7 continuity of operations.
- Conduct user training and troubleshoot hardware and software issues for federal staff.
Qualifications:
Qualifications
- Active Secret or Top Secret Security Clearance (required for federal roles).
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 5 years of experience in IT support, systems administration, or network engineering.
- Experience working in a federal government or contractor environment.
- Strong knowledge of Windows Server, Active Directory, and Office 365.
- Excellent problem-solving skills and ability to work independently during off-hours.
- Must be willing to work weekends and holidays as required.
Skills: Active Directory, Windows Server, Network Security, Federal Regulations, ITIL, Helpdesk Support, Troubleshooting.