Job Description
Join the U.S. Department of Veterans Affairs in Miami as a Part-Time Clerk Specialist and contribute to our mission of serving America's heroes. This flexible position offers 24 hours per week with competitive benefits including health insurance and retirement plans. Work in a supportive environment while gaining invaluable federal service experience.
Responsibilities
- Process veteran benefit applications and documentation with 99% accuracy
- Manage electronic filing systems and maintain secure record-keeping protocols
- Respond to veteran inquiries via phone, email, and in-person consultations
- Coordinate with healthcare teams to support patient appointment scheduling
- Assist with data entry and report generation for quarterly compliance reviews
- Collaborate with federal compliance officers for audit preparations
Qualifications
- U.S. citizenship required
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a government security clearance
- Bilingual English/Spanish preferred for Miami's diverse community
- Valid Florida driver's license (position may require travel)
- Associate's degree or equivalent combination of education/experience