Job Description
Join the Department of Veterans Affairs as a Part-Time Remote Benefits Specialist and make a tangible impact on our nation's heroes! We're seeking compassionate professionals to deliver exceptional service to veterans and their families through flexible remote work arrangements. Enjoy premium federal benefits including health insurance, retirement plans, paid leave, and professional development opportunities—all while maintaining work-life balance in Omaha.
This role offers unparalleled job security, competitive compensation, and the chance to serve those who served our country. Our hybrid model combines remote flexibility with occasional in-person collaboration at our Omaha facility.
Responsibilities
- Process and adjudicate veterans' benefit claims with precision and empathy
- Provide comprehensive guidance on VA healthcare, education, and disability benefits
- Maintain accurate case documentation in federal systems
- Collaborate with multidisciplinary teams to resolve complex benefit inquiries
- Stay current on federal regulations and policy updates
- Conduct outreach to underserved veteran populations
- Ensure compliance with federal privacy and security protocols
Qualifications
- U.S. citizenship required
- Minimum 2 years benefits administration or customer service experience
- Proficiency with digital case management systems
- Strong written and verbal communication skills
- Ability to pass federal background investigation
- Knowledge of VA benefits programs preferred
- Experience with remote work tools and protocols
- Bachelor's degree or relevant certifications