Job Description
Are you an expert in federal retirement systems? We are seeking a dedicated and detail-oriented Federal Pension Administrator to join our elite weekend operations team in New York. In this high-impact role, you will play a critical part in securing the financial future of federal retirees, ensuring their pension plans are processed with the utmost accuracy and efficiency.
As a key member of our Federal Pension Plan division, you will be at the forefront of modernizing how benefits are delivered. We offer a competitive compensation package, comprehensive health benefits, and a stable, mission-driven environment. If you have a passion for public service and possess advanced analytical skills, we want to hear from you.
Responsibilities
- Manage and process complex pension calculations for federal retirees and beneficiaries on a weekend schedule.
- Analyze retirement applications to ensure compliance with OPM (Office of Personnel Management) regulations and federal laws.
- Provide exceptional customer service and technical support for high-volume pension inquiries via phone and email.
- Review and verify documentation for pension eligibility and benefit adjustments.
- Collaborate with the Claims Processing team to resolve discrepancies and expedite weekend claims.
- Update beneficiary records and maintain accurate databases within the Federal Retirement System.
Qualifications
- Minimum of 3 years of experience in Federal Retirement Administration, Social Security, or a related HR/Payroll field.
- Strong working knowledge of Federal Retirement Systems (FERS/CSRS) and OPM guidelines.
- Bachelor’s degree in Finance, Public Administration, or a related field (Master’s degree preferred).
- Must be available to work rotating weekend shifts (Saturday and Sunday) on a full-time basis.
- Proficiency in Microsoft Office Suite and federal case management software.
- Exceptional attention to detail and strong problem-solving abilities.