Job Description
Are you looking for a rewarding career in federal benefits management? We are seeking a highly organized and detail-oriented Pension Plan Specialist to join our team in Omaha, Nebraska. In this pivotal role, you will manage complex pension calculations and support federal retirees during their transition.
We offer a competitive night shift schedule, comprehensive benefits, and the opportunity to work on high-impact projects for the federal government.
Responsibilities
- Analyze and process federal pension applications and eligibility requests with high accuracy.
- Conduct detailed reviews of retirement records to ensure compliance with federal regulations.
- Provide exceptional customer service to federal retirees via phone and email during night shift hours.
- Identify and resolve discrepancies in pension data and documentation.
- Collaborate with the HR team to streamline pension processing workflows.
- Document all interactions and case resolutions in the internal database.
Qualifications
- Minimum of 5 years of experience in pension administration, retirement planning, or federal benefits processing.
- Strong understanding of Federal Retirement Systems (FERS, CSRS) and applicable laws.
- Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM) on a rotating schedule.
- Proficiency in MS Office Suite and specialized pension software (e.g., SAP, Oracle).
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with the utmost confidentiality.