Job Description
We are seeking a highly skilled and dedicated Pension Plan Specialist to join our Federal Benefits team in Milwaukee, WI. In this pivotal role, you will manage the administration of federal retirement plans, ensuring accurate processing of claims and exceptional service to retirees.
This position requires flexibility, as it is specifically designed for a Weekend Shift schedule. You will work closely with HR professionals and federal agencies to maintain compliance and optimize pension outcomes.
Responsibilities
- Process and review pension applications, benefit requests, and retirement claims with 100% accuracy.
- Analyze employee data and federal regulations to determine eligibility for pension benefits.
- Provide expert guidance and customer service to federal employees regarding their retirement options.
- Conduct regular audits of pension records to ensure compliance with federal standards.
- Collaborate with internal teams to resolve complex discrepancies in pension calculations.
- Update and maintain accurate databases for all pension plan participants.
Qualifications
- Bachelor’s degree in Finance, Human Resources, or a related field (or equivalent work experience).
- Minimum of 3 years of experience in pension administration or federal benefits management.
- Deep knowledge of FERS (Federal Employees Retirement System) and CSRS (Civil Service Retirement System) is required.
- Strong proficiency in Microsoft Excel and pension management software.
- Demonstrated ability to work effectively during weekend shifts and maintain high productivity.
- Excellent verbal and written communication skills.