Job Description
The U.S. Office of Personnel Management (OPM) is seeking a highly skilled Federal Pension Specialist to serve our nation's federal workforce from our Baltimore, MD office. In this critical role, you will be responsible for the accurate administration of the Federal Employees' Retirement System (FERS) and Civil Service Retirement System (CSRS). We are looking for a detail-oriented professional who is passionate about retirement security and public service to help manage the complex benefits of millions of Americans.
Responsibilities
- Oversee the end-to-end processing of federal retirement applications, ensuring strict adherence to OPM guidelines.
- Provide comprehensive counseling to federal employees regarding eligibility, vesting, and benefit calculations.
- Conduct internal audits of pension files to identify errors and ensure compliance with federal regulations.
- Investigate and resolve complex discrepancies in benefit payments or beneficiary designations.
- Collaborate with HR operations and legal teams to improve pension processing workflows.
- Prepare detailed statistical reports on pension trends and system performance metrics.
- Assist in the training of junior staff on retirement policy updates and procedural changes.
Qualifications
- Bachelor’s degree in Finance, Accounting, or Human Resources (or equivalent experience).
- Minimum of 4 years of experience in benefits administration, payroll, or pension management.
- Deep understanding of FERS, CSRS, and Federal Leave administration policies.
- Proficiency in Microsoft Office Suite, specifically advanced Excel skills for data manipulation.
- Strong analytical skills with the ability to interpret complex regulatory data.
- Exceptional customer service skills with the ability to handle sensitive inquiries professionally.
- Ability to maintain the highest level of confidentiality regarding personal financial data.