Job Description
Are you ready to launch a meaningful career in public service? The U.S. Office of Personnel Management (OPM) is seeking dedicated and detail-oriented individuals to join our team as Entry-Level Federal Pension Specialists in New York. In this pivotal role, you will play a critical part in securing the financial future of our nation's federal workforce. We offer a highly competitive salary, comprehensive benefits package, and a collaborative environment where your contributions matter.
Why Join Us?
- Impactful Work: Directly assist federal employees in navigating their retirement benefits and pension plans.
- Stability: Enjoy the job security and benefits associated with working for the Federal Government.
- Growth: Access extensive training programs and clear pathways for career advancement within the federal sector.
- Community: Work in a diverse, inclusive, and dynamic city environment.
Our Mission: We ensure a stable, merit-based system of human resources management that recruits, retains, and rewards a world-class workforce to serve the American people.
Responsibilities
- Analyze Pension Data: Review and process federal pension applications and benefit calculations with a high degree of accuracy and adherence to OPM regulations.
- Customer Service: Provide exceptional service to federal employees and retirees, answering inquiries regarding FERS and CSRS plans via phone, email, and in-person.
- Case Management: Maintain accurate and confidential electronic case files, ensuring all documentation is complete and up-to-date.
- Compliance Support: Assist senior analysts in ensuring that all pension disbursements and calculations comply with federal laws and agency policies.
- Report Generation: Prepare routine statistical reports on pension processing metrics and beneficiary trends.
- Process Improvement: Identify opportunities to streamline workflow and improve the efficiency of pension processing procedures.
Qualifications
- Education: Bachelor's degree in Finance, Business Administration, Accounting, or a related field (or equivalent combination of education and experience).
- Experience: No prior professional experience required; entry-level candidates with internship or academic project experience are encouraged to apply.
- Skills: Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and data entry accuracy.
- Communication: Excellent verbal and written communication skills with the ability to explain complex financial concepts to a diverse audience.
- Attention to Detail: A keen eye for detail and the ability to maintain strict confidentiality regarding sensitive employee information.
- Regulatory Knowledge: Basic understanding of government regulations and a willingness to learn federal retirement policies quickly.