Job Description
We are seeking a dedicated and detail-oriented Federal Pension Specialist to join our administrative team in Kansas City, Missouri. This role is perfect for individuals looking to launch a stable career in the public sector with no prior experience required. We offer comprehensive training to help you grow within the federal pension administration system.
Key Responsibilities:
In this position, you will serve as the first point of contact for federal retirees and beneficiaries. You will play a crucial role in processing pension claims, ensuring data accuracy, and maintaining the integrity of federal records. Your work will directly impact the financial security of our nation's retirees.
Why Apply?
- Competitive salary range based on experience.
- Comprehensive federal benefits package including health, dental, and vision insurance.
- Generous retirement plan with employer matching contributions.
- Opportunities for professional development and internal advancement.
Responsibilities
- Process and review federal pension applications and benefit requests with high accuracy and efficiency.
- Communicate with retirees and beneficiaries via phone and email to answer inquiries regarding pension status and benefits.
- Verify documentation and ensure strict compliance with federal pension regulations and internal policies.
- Maintain and update confidential employee and pension records in our secure internal database systems.
- Assist in the preparation of monthly statistical reports and data reconciliation for management review.
- Collaborate with the HR team to resolve discrepancies in pension calculations and payroll data.
Qualifications
- High School Diploma or GED is required; a Bachelor’s degree in Finance, Business Administration, or a related field is a plus.
- No prior experience in pension administration is necessary; we are looking for a willingness to learn.
- Strong attention to detail and the ability to detect errors in complex data.
- Excellent written and verbal communication skills with a focus on customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.