Job Description
Are you looking for a stable, impactful career in federal benefits administration? National Retirement Administration is currently hiring a dedicated Federal Pension Specialist to join our Jacksonville team. This is a unique opportunity to manage critical pension plans for federal employees in a supportive night shift environment.
In this role, you will act as the primary point of contact for retirement inquiries, ensuring accurate calculations and timely disbursements. We pride ourselves on our modern facilities and employee-centric culture, making this an ideal environment for professionals seeking long-term growth in the Florida workforce.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Secure employment with a leading federal contractor.
- Modern office amenities in the heart of Jacksonville.
Responsibilities
- Review and process federal pension applications and retirement requests with a high degree of accuracy.
- Perform complex calculations for FERS and CSRS retirement benefits.
- Manage high-volume phone and email inquiries during the night shift.
- Ensure strict compliance with federal regulations and internal security protocols.
- Update and maintain employee retirement records in the HRIS system.
- Collaborate with the day shift team to resolve outstanding retirement discrepancies.
- Prepare and distribute quarterly pension statements to federal retirees.
Qualifications
- Bachelor’s degree in Finance, Human Resources, Accounting, or related field.
- Minimum of 3 years of experience in pension administration or federal benefits processing.
- Must be available to work the Night Shift (7:00 PM – 4:00 AM).
- Strong knowledge of federal retirement systems (FERS/CSRS) is highly preferred.
- Excellent attention to detail and analytical problem-solving skills.
- Proficient in Microsoft Office Suite and HRIS software (e.g., Workday, SAP).