Job Description
Join a stable and impactful government team dedicated to securing the financial future of public servants. As a Pension Plan Specialist, you will play a vital role in administering retirement benefits for thousands of Ohio residents. We are currently seeking a dedicated professional to join our Weekend Operations Team, ensuring seamless service delivery and accurate record-keeping.
Why Join Us?
- Competitive salary with a comprehensive government benefits package.
- Contribute to the financial well-being of the community.
- Modern work environment with flexible scheduling options.
Responsibilities
- Review and process pension benefit requests and claims with high accuracy.
- Verify eligibility and calculate pension payments in accordance with state regulations.
- Provide exceptional customer service and support to retirees and beneficiaries via phone and email.
- Maintain and update confidential employee pension records and databases.
- Assist in the resolution of complex pension inquiries and discrepancies.
- Collaborate with the full-time team to ensure continuity of operations during weekend shifts.
Qualifications
- High school diploma or GED required; Associate’s degree in Finance, Accounting, or Public Administration preferred.
- Minimum of 2 years of experience in government benefits administration, payroll, or retirement planning.
- Strong proficiency in Microsoft Office Suite (Excel, Word) and data entry skills.
- Excellent verbal and written communication abilities.
- Ability to work independently with a high degree of accuracy in a fast-paced environment.
- Pass a background check and drug screen as required for government employment.