Job Description
Join our elite federal team in Mesa, AZ as a Weekend Shift Specialist supporting critical veteran services. This unique full-time position offers competitive federal benefits, work-life balance with a Saturday-Sunday schedule, and the opportunity to make a direct impact on our nation's heroes. Enjoy modern facilities, professional development opportunities, and a supportive team environment.
Responsibilities
- Manage veteran service operations during weekend shifts with precision and empathy
- Process federal claims and documentation according to VA protocols
- Coordinate with medical and administrative teams for seamless service delivery
- Maintain strict compliance with federal privacy regulations (HIPAA, FISMA)
- Respond to urgent inquiries and resolve complex veteran issues
- Prepare detailed weekly shift reports for leadership review
Qualifications
- U.S. citizenship required
- Minimum 2 years federal/government experience
- Active Secret security clearance (or ability to obtain)
- Proficiency in VA systems (Vista, CDW) and Microsoft Office Suite
- Exceptional communication skills in high-pressure situations
- Ability to work independently with minimal supervision
- Valid Arizona driver's license