Job Description
Are you looking for a secure career with a government-backed pension plan? We are currently hiring for a Weekend Shift Specialist in Charlotte, NC.
This is a fantastic opportunity for individuals seeking stability, work-life balance, and a rewarding career in public service. You will be responsible for maintaining critical operations during off-hours, ensuring that our federal mandates are met efficiently while enjoying comprehensive benefits.
Why Join Us?
- Guaranteed Pension Plan upon retirement
- Comprehensive Health, Dental, and Vision Insurance
- Paid Time Off and Holidays
- Professional Development Opportunities
Responsibilities
- Oversee and manage daily operations for the weekend shift schedule.
- Process sensitive federal documents and maintain strict data confidentiality.
- Coordinate with regional Charlotte offices to ensure seamless service delivery.
- Conduct quality assurance reviews of weekly outputs.
- Assist in the onboarding and training of new weekend staff members.
- Prepare detailed weekly reports and maintain accurate digital records.
- Respond to inquiries from federal stakeholders and internal teams.
Qualifications
- High school diploma or GED; Associate’s degree in Public Administration or related field is preferred.
- Minimum of 2 years of experience in a government or customer service environment.
- Must be available to work rotating weekends (Saturday and Sunday).
- Strong typing speed and accuracy (minimum 40 WPM).
- U.S. Citizenship required for eligibility.
- Proficient in Microsoft Office Suite and federal case management software.