Job Description
Join the Ohio Bureau of Motor Vehicles as a Flexible Customer Service Representative in Toledo! We're seeking dynamic individuals to deliver exceptional service to our community with customizable work schedules. Enjoy competitive pay, comprehensive training, and the satisfaction of supporting Ohio residents with their licensing and registration needs.
What We Offer:
- Flexible scheduling options (mornings, afternoons, weekends)
- Comprehensive paid training program
- Health benefits for part-time employees
- Opportunities for advancement
- Supportive team environment
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV procedures and documentation
- Assist customers with online services and kiosk usage
- Maintain organized digital and physical records
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to optimize service efficiency
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with computer systems and software
- Ability to multitask in a fast-paced environment
- Detail-oriented with organizational abilities
- Valid Ohio driver's license required
- Flexibility to work varied shifts including weekends