Job Description
Are you seeking a stable career in the public sector with a competitive daily pay structure and a guaranteed pension plan?
We are currently recruiting a dedicated Government IT Support Specialist to join the Tampa Municipal Services team. In this pivotal role, you will ensure the integrity and efficiency of our city-wide technology infrastructure while serving the community.
Why Join Us?
- Daily Pay Options: Get paid what you earn, when you earn it.
- Government Pension Plan: Secure your future with our comprehensive retirement benefits.
- Growth Opportunities: Clear pathways for advancement within the public sector.
Don't miss this opportunity to make a tangible impact in Tampa while enjoying top-tier employment benefits.
Responsibilities
- Provide advanced technical support and troubleshooting for government staff and the public.
- Manage and maintain the city's local area networks (LAN) and wide area networks (WAN).
- Install, configure, and troubleshoot hardware and software systems.
- Ensure data security and compliance with government regulations.
- Assist in the migration of legacy systems to modern cloud-based solutions.
- Document technical issues and resolutions for the help desk knowledge base.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field; or equivalent military technical experience.
- Minimum of 3 years of experience in IT support or a related technical field.
- Strong knowledge of Windows Server, Active Directory, and networking protocols.
- Excellent problem-solving skills and ability to communicate complex technical concepts to non-technical users.
- Ability to work flexible hours, including evenings and weekends during system maintenance windows.