Job Description
Are you seeking a stable and rewarding career in the public sector? Public Service Benefits Administration is now hiring an Entry-Level Government Pension Specialist in Phoenix, AZ. This is a unique opportunity to join a leading government benefits provider with no prior experience required.
We are looking for motivated individuals who are eager to learn and serve the community. We offer a comprehensive training program, competitive benefits, and a clear path for career advancement in the pension plan management field.
Responsibilities
- Assist in processing and verifying government pension applications, retirement claims, and benefit disbursements.
- Update and maintain accurate beneficiary records and client files using internal database systems.
- Communicate with retirees and applicants via phone, email, and in-person regarding pension inquiries and status updates.
- Perform high-volume data entry tasks to ensure strict compliance with federal and state regulations.
- Collaborate with the HR and Finance departments to streamline retirement benefit processes.
- Monitor account balances and ensure timely and accurate payment distribution.
- Identify and resolve discrepancies or errors in pension calculations and documentation.
Qualifications
- High school diploma or GED is required; a bachelor's degree in Business, Finance, or Public Administration is a plus but not mandatory.
- No prior experience in pension management is required. We provide full training for the right candidates.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy.
- Strong attention to detail with the ability to handle sensitive financial information with absolute confidentiality.
- Excellent interpersonal and verbal communication skills for interacting with diverse clients.
- Ability to work in a fast-paced environment while maintaining a high level of accuracy.
- Must be a U.S. Citizen or authorized to work in the United States.