Job Description
Join the mission-critical team at the Memphis VA Regional Office as a Federal Administrative Specialist. This pivotal role supports veterans' benefits processing with precision and compassion. You'll be instrumental in maintaining compliance with federal regulations while delivering exceptional service to our nation's heroes. Enjoy competitive benefits, professional development opportunities, and a collaborative environment dedicated to excellence.
Responsibilities
- Process and adjudicate veterans' benefit claims with strict adherence to VA regulations
- Manage confidential case files and maintain accurate digital records
- Coordinate with legal teams and medical professionals on complex cases
- Respond to congressional inquiries and constituent communications
- Train junior staff on administrative procedures and compliance standards
- Analyze data trends to improve claims processing efficiency
Qualifications
- Bachelor's degree in Public Administration or related field
- Minimum 2 years federal administrative experience
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Secret security clearance (must obtain within 90 days)
- Knowledge of 38 CFR regulations and veterans' benefits
- Exceptional written and verbal communication skills
- Ability to manage competing priorities under tight deadlines