Job Description
Join a Mission-Driven Organization with Weekly Payouts!
The Metro Atlanta Public Service Agency is seeking dedicated professionals to join our growing team. We offer competitive compensation with the peace of mind of weekly direct deposit, ensuring you get paid on time, every time. If you are looking for a stable career in the public sector with a supportive work environment and the opportunity to make a tangible difference in the community, we want to hear from you.
Why Join Us?
- Weekly Pay: Get paid every week with no waiting.
- Comprehensive Benefits: Health, dental, and vision insurance starting day one.
- Professional Growth: Clear pathways for career advancement within the government sector.
- Modern Facilities: Work in a state-of-the-art office located in the heart of Atlanta.
We are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities
- Conduct Eligibility Screening: Verify applicant documentation and determine eligibility for various government assistance programs accurately and efficiently.
- Case Management: Maintain detailed and confidential case files for all assigned clients, ensuring all records are up-to-date and compliant with state regulations.
- Client Intake: Guide applicants through the intake process, answering questions and explaining program requirements in a clear, empathetic, and professional manner.
- Collaborative Communication: Work closely with social workers, legal teams, and external agencies to coordinate services for clients.
- Reporting: Prepare and submit regular statistical reports and activity logs to management to track program performance and outcomes.
- Compliance: Ensure all agency procedures and local, state, and federal compliance standards are strictly followed.
Qualifications
- Education: Bachelor’s degree in Public Administration, Social Work, Criminal Justice, or a related field is preferred; High School Diploma or GED required.
- Experience: Minimum of 2 years of experience in customer service, government administration, or social services is highly desirable.
- Attention to Detail: Exceptional ability to review complex data and identify discrepancies or errors with high accuracy.
- Communication Skills: Excellent verbal and written communication skills with the ability to explain complex policies to a diverse population.
- Computer Proficiency: Advanced skills in Microsoft Office Suite (Excel, Word, Outlook) and experience with case management software (e.g., Casebook, Elvanto) is a plus.
- Integrity: Strong ethical standards and the ability to handle sensitive and confidential information with discretion.