Job Description
Join our dynamic team at the Florida DMV and become the face of public service! We're seeking passionate Customer Service Representatives to deliver exceptional service to Jacksonville residents. This immediate hire opportunity offers competitive pay, comprehensive benefits, and the chance to make a real difference in your community. No experience required – we provide paid training!
Work in a modern, supportive environment where your skills will help streamline driver licensing and vehicle registration processes. Enjoy flexible scheduling, career advancement opportunities, and the satisfaction of serving fellow Floridians.
Responsibilities
- Process driver license renewals, vehicle registrations, and title transactions efficiently
- Provide accurate information on DMV regulations, fees, and procedures
- Resolve customer inquiries with patience and professionalism via in-person, phone, and digital channels
- Maintain detailed records using proprietary DMV software systems
- Assist with special projects and process improvements
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and work in a fast-paced environment
- Valid Florida driver's license (required upon hire)