Job Description
Join our elite team at the U.S. Department of Veterans Affairs in Cleveland and make an immediate impact on our nation's heroes. We're seeking a highly motivated Federal Claims Specialist to process and adjudicate veteran benefit claims with urgency and precision. This is a rare immediate-hire opportunity for qualified professionals to serve those who served our country.
Our Cleveland office offers a dynamic environment where your expertise directly improves veterans' lives. You'll receive comprehensive training and competitive federal benefits including health insurance, retirement plans, and generous paid time off.
Responsibilities
- Process and adjudicate complex veteran benefit claims within strict federal timelines
- Review medical records, service documents, and supporting evidence for claim accuracy
- Communicate with veterans, families, and legal representatives regarding claim status
- Maintain detailed case documentation in federal case management systems
- Collaborate with medical and legal specialists to resolve claim discrepancies
- Ensure compliance with all VA regulations and privacy standards (HIPAA, FERPA)
Qualifications
- Minimum 3 years of federal claims processing or related administrative experience
- Proficient in Microsoft Office Suite and federal case management systems
- Strong knowledge of VA benefits programs and federal regulations
- Ability to handle sensitive information with discretion and empathy
- Proven ability to meet strict deadlines in high-volume environments
- U.S. citizenship and ability to obtain security clearance
- Experience with veterans' affairs or healthcare documentation preferred